SenseMaker® and Privacy Policy update

12 December 2018

We are aware that compliance with privacy policies is an increasingly important concern for our clients. Therefore we would like to provide you with this quick update.
Our policies cover two distinct areas:

  • Our obligations as a data processor to protect the privacy of respondents’ data, collected by SenseMaker® on behalf of clients.
  • Our obligations as a data controller to protect the privacy of client data, collected by Cognitive Edge through our website, SenseMaker® administration, and other business applications.

The privacy policies are consistent with our obligations under the European Union (EU) General Data Privacy Regulations (GDPR) – both as a data processor and controller.

For further information please see the Cognitive Edge Privacy Policies at:

We would like to bring your attention to an important point in the Privay Policy as a data processor. The GDPR regulation requires our Cognitive Edge Support Desk to make access to data collected by SenseMaker® only available on receipt of authorisation from a contractually nominated representative of the client. Requests solely by 3rd parties (e.g. consultants) to add or delete users’ access can no longer be processed.

To avoid delays in implementing new users access or changes please follow the Cognitive Edge privacy management process.