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Knowledge Management

Of sandbanks and granite cliffs

By Dave Snowden  ·  November 7, 2014  ·  Knowledge Management, Reflections

It was good to see the strategy workshop picked up by Ian Thorpe in his blog and he beat me to publishing the final overview of the process (see below).  Later today I have a keynote to give where I intend to focus on narrative forms of knowing, but more on that tomorrow.   For the moment I need to complete my summary of this bottom up too down emergent approach to creating a knowledge strategy.   Importantly as should be becoming obvious it is also a shift from a linear approach of determine strategy - define needs - execute -...

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Creating a knowledge strategy

By Dave Snowden  ·  November 4, 2014  ·  Knowledge Management, Reflections

I'm back at KM World in Washington having keynoted at the event for well over a decade now.  Once it was virtual and I was represented on stage by a pumpkin, but I've learnt my lesson from that and now I turn up!   It is now the main KM event worldwide with other events suffering a decline in budgets and attendance and combines with other events using shared keynote.   I'm up on Friday before flying back to the UK.    Today I delivered a half day workshop on Creating a KM Strategy and I have, as promised, loaded the slides to our...

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Create contrast, enable insight

By Dave Snowden  ·  June 11, 2014  ·  Knowledge Management

A long day, starting with an early morning alarm to make the 0701 from Swindon and ending up with a late night arrival in Trieste for State of the Net 2014 of which more over the next few days.  The reason for the early morning train was to give the opening keynote at KM UK.  David Gurteen opened the event as Chairman by referencing the fact that this was the eleventh year at the conference.  I started my keynote (available as a podcast) by referencing my surprise that this was the eleventh year at which I have given a keynote at...

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Peer to peer knowledge flow

By Dave Snowden  ·  December 20, 2013  ·  Knowledge Management, Reflections

I promised yesterday to talk about peer-to-peer knowledge flow.  Like yesterday's post this has an ideological aspect as well as a practical one and its nice when they coincide.  I argued yesterday that people's own voice should be heard, and their own interpretation of that voice.  Removing mediating layers of interpretation reduced the dangers of misunderstanding; the same applies to knowledge flow.  Knowledge management has taken a route over the years of increasing summarisation to reduce the reading load of key knowledge...

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A hotchpotch or ragbag

By Dave Snowden  ·  January 24, 2013  ·  Knowledge Management, Musings

I ran through the various papers on narrative yesterday.  I spent longer than I planned on that post as I ended up reading several of them and taking notes.  We are looking at the overall training programme at the moment and I am thinking of bringing back a two day course on narrative.  I used to run that a lot a decade ago in IBM days, often in the Boat House at the Louisiana Museum of Modern Art in Denmark.  We involved cartoonists and actors in the event which was a mixture of theory and practice.  IBM Denmark got a bit stroppy...

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