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Story Theming - any Volunteers?

By Laurie Webster  ·  May 12, 2014  ·  Narrative, SenseMaker®

This is my third post #WorkingOutLoud where I focus on modifying the process of some Cognitive Edge methods. My objectives are better absorption of new material and reduced cognitive overload in an one SenseMaker® workshop with CareOregon.

This past week I thought about story theming: how can we accomplish some pre-workshop activity with participants.

The mind map shown below was my guide for an in-depth conversation with Melissa Anderson. The purple text is what Melissa added. She asked great questions and made me think out...

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Improving Cognitive Absorption

By Laurie Webster  ·  May 9, 2014  ·  Narrative, SenseMaker®

As I mentioned in my last post, I am #WorkingOutLoud on how and when I introduce story data and related Cognitive Edge methods to my client, CareOregon.

The overall objective is to improve sense-making and follow-up actions for the CareOregon June workshop we* will run. [* I am running this project with the assistance of another consultant, Melissa Anderson and my two primary CareOregon contacts, Nancy and Jaclyn.] Since I live on the US east coast and Oregon is on the west coast, the pre-workshop activities will be...

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Working Out Loud

By Laurie Webster  ·  May 4, 2014  ·  Narrative, SenseMaker®

Sharing what I do is a big part of why I work. When I started with Cognitive Edge, setting up online courses related to SenseMaker® was one way to share in a structured manner, While I have written a few blog posts, each one was painful as I strived for maybe too much perfection.

I work on many SenseMaker® projects. Each one is a learning experience. In my mind, the reason to capture people's stories and gain insights is it leads to more informed actions. It takes a lot of thought and collaborative effort to create a Signification...

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Why I like waking up in the morning

By Laurie Webster  ·  October 24, 2012  ·  SenseMaker®, Data visualisation, Reflections

Since joining Cognitive Edge in 2010, I have found great professional satisfaction in helping our clients recognize problems and make decisions about moving forward. At a more personal level, I have enjoyed greatly the behind-the-scenes aspects of the research and analysis -- setting up data collection, analyzing diverse sets of results, and finding novel ways to present outcomes, both numerically and visually. This has included becoming expert in the use of the SenseMaker® software and also finding complementary tools that expand...

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And…I’m back!

By Jules K. Yim  ·  September 25, 2012  ·  Memories, Musings, Reflections

Excitement mounts. In a couple days I'll be flying to Jakarta as one-sixteenth of Cappella Martialis to sing Brahms' Ein Deutsches Requiem together with the Reformed Oratorio Societies Jakarta and Singapore at the Aula Simfonia – incidentally, Jakarta's first and so far only symphony concert hall. The plan is to perform and then engage in post-concert rituals, which should hopefully rejuvenate one and all.

As you might've guessed the reason for my hiatus from blogging was a combination of part-time undergraduate studies, full-time...

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Narrative Research’s Top 10 List

By Laurie Webster  ·  July 24, 2012  · 

It's about time we have a top ten list about narrative research. This is in the spirit of David Letterman, a late night talk show host here in the U.S.


10. Narrative research doesn't eliminate leadership errors - you can have great insights, but you still need to act on them - remember safe-to-fail!

9. Narrative research means you can and should still leverage social data. What else is being said out there that could give you more insights?

8. Narrative research requires new tools and technology (SenseMaker) - and don't...

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Cynefin - a time management and productivity tool?

By Iwan Jenkins  ·  February 14, 2012  · 

The thirst for easy fixes to the challenges of time management appears unslakable. I have no doubt that for some, the act of seeking and tinkering with the latest ‘getting-things-done’ (GTD) tool/philosophy/process is an addiction.

It affirms we all seek efficiency without compromising effectiveness. And in a minor example of exaptation, the Cynefin framework has the potential to be a useful tool in this pursuit.

As written previously, a CEO and I were talking about the use of Cynefin to aid in the setting and monitoring of...

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Curing growing pains with Cynefin

By Iwan Jenkins  ·  February 9, 2012  · 

How does a successful entrepreneurial organisation deal with operational growth pains without losing its ‘soul?’

I have been working with an Asia-based family owned business that markets health products through retail outlets. The business has grown considerably since starting 15 years ago (revenue of $2bn), and has ambitions to grow further. However, certain aspects of the operation are failing to keep pace with the market opportunities and the ‘rapid and flexible’ decision making processes of senior management.

Application of...

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Extracting value from Fear and Loathing

By Iwan Jenkins  ·  February 7, 2012  · 

About 12 months ago, I attended an early morning meeting whose sole purpose was to approve a short list of strategic options. Based on bravado over the bacon and eggs and the strong opinions regarding the ‘follies’ of certain investments, I was looking forward to a hearty debate prior to exultant agreement. However, within minutes it became clear that the dawn bluster was all wind. I think the phrase from the home state is, “big hat, no cattle.”

Giving this CEO his due, he did ask for dissenting and contrarian perspective before...

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Management vs Tonga

By Iwan Jenkins  ·  January 25, 2012  · 

I had a fantastic day Sunday last; good lunch, stimulating diverse conversation, rugby in Wales, and all in the company of Dave Snowden.

The conversation covered philosophy, literature, the strength and frailties of human nature, the needs of (all of us in) management to have a degree of certainty in decision outcomes.

Now, in certain contexts, exclusively quantitative measurements are powerful decision aids, but we fall into trouble when we extend the context inappropriately, yet still maintain our absolute belief in the power...

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