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Dave Snowden

Please, not more of the same (2 of 3)

September 21, 2014  ·  Reflections

I had to get up at 0400 this morning to make the morning flight for Berlin.  The reason was that I had an indulgent thirty hour period which stated on Friday night with a Blues match at the Arms Park, followed yesterday by a walk on Pen-y-fan followed by a performance of William Tell by the WNO in Cardiff.  OK we lost the match, but with considerable improvement over the previous week and it will take time for the new coach and players to jell.   I also got to take Kim Ballestrin to her first ever Rugby match.  I'd driven her down...

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Please, not more of the same (1 of 3)

September 20, 2014  ·  Reflections

Last month Paul Tudor alerted me to a 2012 McKindsey report Delivering large-scale IT projects on time, on budget, and on value.  I pulled it out yesterday as I wanted to read it for my opening keynote at the Global Scrum Gathering in Berlin next week.  In that keynote I plan to talk about issues of scaling a complex system and how to engage the 'C' level beyond IT management.   The report is two years old but I doubt things have changed that much so it gives me some key data.  What it doesn't do is really given any idea as to a...

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Goin’ to the chapel ...

September 19, 2014  ·  SenseMaker®

Final day of two working up here in Deiniolen (it's near Llanberis in case you don't know).  We have two technical teams, one in Singapore and a new one here in North Wales linked into the University.   Last night we held an event at the. University to recruit local authorities and others to a series of projects in social work and health.   There will be a new SenseMaker® Web site shortly and that multi-country  programme will be featured along with our new Culture Scan offering.  The scan will be a sub $2k capability with wide...

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From the malarial swamps of Darien

September 18, 2014  ·  Polemic, Reflections

It would be too easy to comment on the Scottish referendum tomorrow, or even late tonight when we know the result. It is probably the most significant vote in last hundred years or more and the Guardian front page (the opening picture) gives a good sense of that in respect of Scotland.  However I think the implications are far wider.  Over dinner last night in North Wales I said that I thought while a yes vote might not be the best result for the UK, it would be a great result for Europe.  I also said that we needed a few things to...

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The last 3000er

September 17, 2014  ·  Walks & Bike rides, Great places

Up to North Wales today for a series of meetings on SenseMaker® development and the start of an exciting new project on governance of which more in a few weeks time.   Now my view at the moment is that if I have a meeting in Bangor I am going to find times for the hills and today was no exception.  I got away later than expected and wasted time in Betwys trying to find a holster for the new camera without success.  In consequence I got to the Ogwen Valley after lunch and without the means to safely carry the new camera, so I...

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Barber shop ramblings

September 5, 2014  ·  Musings

Today was one of those days that occasionally hit you when you travel a lot.   I came in overnight from South Africa and my original plan had been the best part of two days at home before flying out to Marrakech for a client event Sunday.   As it happened I was asked to go out a day early so the sequence of events today was not fun.   I had to pick up the last piece of furniture for the study from Station Furniture near Heathrow at 0830 so I used the free hour to have a shower in the new Arrivals Lounge at Terminal 2.  Then I...

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Engagement in emergence

September 4, 2014  ·  Narrative

In my final post (for the moment on conflict) I want to talk about how we engage people in creating a sustainable solution.  One issue with any change is there is a tendency to promise the earth, to set idealistic goals as to what will now happen.  People who have lost hope during conflict are given new hope by peace.  The problem is that this can fail and lead to more cynicism, and a consequent unwillingness to engage.   In part this is because we tend to set over idealist goals and don't have the feedback looks in place to spot...

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Informing the peace makers

September 3, 2014  ·  Narrative

One of the principles of managing a complex adaptive system is the need for fast feedback loops.  In my second posting on narrative and conflict management I want to address that in the context of negotiation.   Now while my mind is on national level conflict, the same principles apply to service negotiation at a company level without the nature of major changes in the process.

During negotiations it is easy for people from both sides to get into entrained positions or loose connection with those they represent.   This can be...

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A shared narrative of the past

September 2, 2014  ·  Narrative

I've been thinking through narrative approaches to conflict management and peace and reconciliation over the past few weeks.  its been an area of interest for some time, but a potential client triggered me into articulating some of the solutions that Cognitive Edge methods and SenseMaker® can achieve.   So I plan to post them over the next couple of days.  This post is all about moving to re-describe the past, before you can move people onto a new future.

The way we describe our history is of key importance in determining what...

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Of leopards and people

September 1, 2014  ·  Great places

I'd like to be able to explain the lack of posts in August by a story of my taking an extended break in the European manner.   However its more a lack of time.  The month included a full week in Wilton Park looking at foresight issues which will generate a series of posts this month, but mostly it's involved catching up on a backlog of work at home and sections of my Round Wales at 60 where I am way behind on my schedule.  

Last week saw travel resume with a vengeance.  I got up at 0300 on Tuesday to make a day trip to Belfast to...

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