How We Collect Information
We collect information when you register. That may include your name, country of residence, username, email address and password. We are not able to see your password, by the way. When you complete your profile, essentially we are “collecting” that information but we will not give it to someone else (except for the emergency situations explained elsewhere here). That information goes into a database that enables our system to display your profile.
We do not collect credit card information when you pay: That is done by the service that we use to process payments. They will not provide that information to us unless there is some emergency or problem. When they do, we will let you know. They are obligated to keep that information confidential, using it only for processing your order with us.
Our system enables us to collect information about site use but all of that information is anonymous—i.e., it is not personal information. We only know, for example, that people from, say, Malaysia are interested in the “Library” and so we might change the way the page loads for those people (and for everyone else).
How We Use the Information
When you provide us with your private information, it is primarily your name and email. We will contact you regarding the service. For example, we will send you an email with a new password when you click on “forgot password.” We will email you when there are problems with the service. We will email you when there are new services or, for example, a newsletter, unless you choose to opt out of such promotional and informational emails. We will not provide your email to others except in circumstances required by law.
When does the law require us to provide emails or other personal information? If there is a reasonable chance that someone is at risk of injury or death then we might release the information to the appropriate authorities. If an appropriate authority asks us to release the information under applicable law, then we will be forced to do so.
We will use information about site use to improve our services.
Part of the User Agreement
Pretty simple, eh?